Testimonials
FAQs
Do you deliver across Egypt?
Yes — AOS offers nationwide delivery to all governorates: Cairo, Giza, Alexandria, Delta, Upper Egypt, Sinai, and more.
What payment methods are available?
Currently, payment is accepted upon receipt (Cash on Delivery) at the time of delivery.
Can I return or exchange my order?
Yes — you may return or exchange within 14 days of delivery, as long as the item is unused, in original packaging, and you have your order number.
Are custom lenses refundable?
No — Custom or prescription lenses are non-refundable and non-returnable once production has started, because they are made to your specification and cannot be resold.
How long does delivery take?
Typical delivery times are:
- Cairo & Giza: 1–3 business days
- Alexandria & Delta: 2–4 business days
- Upper Egypt & remote areas: 3–6 business days
What warranty do you provide?
AOS products include a 6-month limited warranty covering manufacturing defects only (frames, hinges, finishes). Accidental damage and wear-and-tear are not covered.